Cloud Operations Engineer

2 weeks ago


Chandigarh, Chandigarh, India Basware Full time

Job Description

As a Cloud Operations Engineer, you will play a critical role in ensuring the smooth operation of Basware's cloud-based SaaS solutions. Working closely with senior engineers, you will be responsible for troubleshooting complex issues, ensuring system performance, and implementing secure cloud practices.

Key Responsibilities:

  • System Administration:
  • Manage Linux and Windows Server environments in the cloud.
  • SQL: Working knowledge of SQL for implementing database change requests.
  • Secure File Transfer Protocol (SFTP): Set up and manage SFTP accounts to ensure secure data transfers.
  • Single Sign-On (SSO): Support SSO integration to provide secure and efficient user authentication.
  • Monitoring and Incident Management: For incident management and system monitoring, use tools like ServiceNow, Splunk, or Dynatrace.

Requirements:

  • Bachelor's/Master's degree in a Technology field with at least 0-1 years of experience in Cloud Operations supporting production environments and IT management.
  • Hands-on experience in handling production servers, problem and incident management.
  • Good analytical and investigative skills.
  • Able to prioritize and manage workload effectively.
  • Experience in networking (IP subnetting, routing, VPNs, DNS) in cloud environments.
  • Knowledge of Linux and Windows Server administration and troubleshooting.
  • Knowledge of SQL queries and Oracle database.

Technical Competencies:

  • Cloud Platform – Understanding of Amazon Web Services
  • Operating systems – Windows Server, Linux/Unix
  • Database – MySQL, SQL, and Oracle


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