Customer Success Strategist

4 days ago


Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 60,000 - ₹ 80,000

Customer Success Mastery

Drive customer satisfaction and growth by developing a deep understanding of their businesses.

Lead a team of Customer Success Managers to achieve key performance indicators.

Key Responsibilities:

  • Establish strong relationships with customers to identify their needs and preferences.
  • Develop and implement strategic plans to drive customer engagement and retention.
  • Collaborate with cross-functional teams to ensure seamless delivery of customer solutions.
  • Mentor and coach team members to improve their skills and performance.

Benefits:

  • Opportunity to work with international enterprise brands.
  • Chance to develop leadership skills and experience.
  • Competitive compensation and benefits package.

Requirements:

  • Proven track record of success in customer-facing roles.
  • Strong communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • Strategic thinker with problem-solving skills.


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