
Mental Health Experience Coordinator
4 days ago
We are seeking a passionate psychologist to join our team as a Mental Health Experience Coordinator. This role serves as the primary liaison between clients and our network of licensed therapists, ensuring optimal therapeutic matches and positive experiences for all parties involved.
About Our MissionOur organization is dedicated to creating meaningful connections between clients and therapists. We focus on optimizing therapeutic relationships through careful matching based on preferences, expertise, attachment styles, and personality factors.
Key Responsibilities- Client Facilitation:
- Conduct initial intake and introduction calls with new clients
- Administer and manage assessment tools and scales
- Collect and analyze client feedback
- Guide clients through the matching process
- Therapist Coordination:
- Maintain regular communication with licensed therapists
- Facilitate smooth client-therapist partnerships
- Coordinate with internal stakeholders for documentation and process improvements
- Administrative Duties:
- Maintain detailed records of client-therapist interactions
- Handle email communications and documentation
- Support business development initiatives
- Contribute and engage in marketing and content related activities, including ideating, writing and recording content
- Has a genuine interest in understanding therapist dynamics and therapeutic relationships
- Demonstrates strong organizational and coordination abilities
- Is passionate about making mental health care more accessible
- Shows adaptability in learning new tools and platforms
- Possesses excellent written and verbal communication skills
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