
Mental Health Coordinator
9 hours ago
Job Title: Therapy Experience Manager
About the RoleThis key position serves as the primary liaison between clients and our network of empaneled therapists. The successful candidate will ensure optimal therapeutic matches and positive experiences for all parties involved.
The ideal candidate has a genuine interest in understanding therapist dynamics and therapeutic relationships, strong organizational and coordination abilities, and is passionate about making mental health care more accessible.
Key Responsibilities- Conduct initial intake and introduction calls with new clients
- Administer and manage assessment tools and scales
- Collect and analyze client feedback
- Guide clients through the matching process
- Maintain regular communication with empaneled therapists
- Facilitate smooth client-therapist partnerships
- Coordinate with internal and external stakeholders for documentation and process improvements
- Maintain detailed records of client-therapist interactions
- Handle email communications and documentation
- Support business development initiatives
- Master's degree in Psychology (required)
- 1-3 years of relevant experience
- Strong communication and interpersonal skills
- Tech-savvy and comfortable with learning new tools
- Analytical mindset with attention to detail
We are seeking a skilled professional who can effectively coordinate and facilitate the therapeutic relationship between clients and our network of empaneled therapists.
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