Event Operations Leader

6 days ago

Delhi, Delhi, India beBeeBusiness Full time ₹ 15,00,000 - ₹ 20,00,000

About This Role

The Deputy Business Head Banqueting & Catering serves as a strategic partner and second-in-command to the Business Head, supporting the division's mission to achieve revenue, margin, and operational excellence targets.

Key Responsibilities

  • Ensure all business processes, team structures, and service delivery consistently uphold brand standards and regulatory guidelines.
  • Take ownership of delegated operational areas, drive continuous improvement initiatives, and provide leadership continuity in the absence of the Business Head.
  • Support the Business Head in preparing and executing the Annual Business Plan, monthly revenue forecasting, and expense control.
  • Lead P&L reviews for specific channels or projects, providing analysis on cost drivers, budget adherence, and profitability.
  • Assist in achieving revenue targets across all segments, including social, weddings, MICE, and strategic hotel partnerships.
  • Implement and monitor event-level cost controls, proactively addressing financial variances.
  • Oversee day-to-day operations and production teams to ensure events are executed to the highest standards, with an emphasis on consistency and guest experience.

Requirements

  • Several years of progressive responsibility within large-scale banqueting/catering operations, including experience in P&L, sales, and team leadership.
  • Proven success in driving operational excellence, revenue growth, and customer satisfaction.
  • Strong analytical and problem-solving skills, with the ability to interpret business data and implement solutions.
  • Excellent communicator, collaborative leader, and champion for brand values and service quality.

Profile

This role operates with delegated authority over daily banqueting and catering operations, acting as Business Head's proxy when required. The ideal candidate will participate in decision-making for operational, financial, and people matters within organizational policies and brand standards.

Skills

  • Industry knowledge and expertise.
  • Analytical and problem-solving skills.
  • Leadership and management skills.
  • Communication and interpersonal skills.

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