Expert Technical Support Specialist
2 days ago
We are seeking a dedicated and skilled Technical Support Advocate to provide top-notch support for Microsoft products, including Windows and M365.
Key Responsibilities:
- Offer post-installation technical assistance for Microsoft products, encompassing Windows and M365.
- Identify and resolve software issues and device network/connectivity problems.
- Assist customers with the download, installation, and activation of products, recommending suitable solutions.
- Address customer inquiries with patience, empathy, and exceptional communication skills.
Prerequisites & Skills:
- Proficiency in managing accounts, payments, and billing inquiries.
- Strong troubleshooting skills for software and connectivity issues.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced environment.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
- Prior experience in technical support or customer service is essential.
- Familiarity with Microsoft products and services.
- Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are advantageous.
-
Senior Technical Support Specialist
6 days ago
Anantapur, Andhra Pradesh, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 25,00,000Senior Technical Support SpecialistWe are seeking an experienced Senior Technical Support Specialist to join our team of experts. As a key member of the technical support team, you will play a critical role in providing high-quality support to our customers.Expertise in Linux and Windows Server environments is essential for this position. You should have...
-
Technical Support Specialist
2 days ago
Anantapur, Andhra Pradesh, India beBeeTechnical Full time ₹ 6,48,600 - ₹ 10,96,100Technical Support SpecialistWe are seeking a skilled technical support specialist to join our team. This role will involve providing second and third-level technical support to customers, resolving complex technical issues, and collaborating with other teams to deliver exceptional customer service.Key Responsibilities:Provide expert technical support to...
-
Technical Support Expert
1 week ago
Anantapur, Andhra Pradesh, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 20,00,000Job Role:Technical Support SpecialistThink Huge is a rapidly growing organization seeking an experienced Technical Support Specialist to join our team. The successful candidate will be responsible for providing high-quality technical support to our customers, ensuring their experience with our hosting services is seamless and exceptional.The ideal candidate...
-
JD Edwards Technical Support Specialist
4 days ago
Anantapur, Andhra Pradesh, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 25,00,000Job OpportunityOracle JD Edwards Technical Professionals sought for key technical support roles.Expertise in JD Edwards Technical Modules, including Report, Application, Business Function, NER, BSSV , UDO, Processing option, and Data Structure is required.Application testing and validation for all system changes and projects.Effective knowledge transfer and...
-
Technical Support Specialist
6 days ago
Anantapur, Andhra Pradesh, India beBeeProduct Full time ₹ 20,00,000 - ₹ 25,00,000About the PositionAre you a detail-oriented and innovative professional with a passion for software solutions? We are seeking a Product Specialist who will play a pivotal role in delivering exceptional customer experiences.This individual will be responsible for providing technical assistance and troubleshooting to customers, resolving issues related to...
-
Technical Support Specialist
3 days ago
Anantapur, Andhra Pradesh, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing high-quality technical assistance to clients and users.Daily tasks include troubleshooting and resolving complex technical issues related to software and hardware, ensuring timely and...
-
Technical Support Expert
8 hours ago
Anantapur, Andhra Pradesh, India beBeeSupport Full time ₹ 80,00,000 - ₹ 1,20,00,000Job Title: Technical Support ExpertWe are seeking a skilled technical support expert to join our team. As a key member of our organization, you will play a vital role in providing assistance related to our product suite, diagnosing complex application issues, and troubleshooting problems in malfunctioning equipment or software.About the RoleThis is a remote...
-
Technical Support Expert
6 days ago
Anantapur, Andhra Pradesh, India beBeeExpertise Full time ₹ 9,00,000 - ₹ 12,00,000Job Opportunity: Technical Support ExpertThis role is perfect for individuals who enjoy solving complex problems and providing exceptional customer service.We are seeking a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for actively participating in the support of incoming calls, leveraging your...
-
Technical Support Specialist
2 weeks ago
Anantapur, Andhra Pradesh, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 17,00,000Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will provide top-notch technical assistance to customers and partners worldwide.This role involves working in a remote environment, diagnosing, troubleshooting, and resolving complex issues related to our...
-
Technical Support Specialist
3 days ago
Anantapur, Andhra Pradesh, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000Job Title: Technical Support SpecialistAbout the Role:We are seeking an experienced Technical Support Specialist to join our team. The ideal candidate will have a strong background in IT support and be able to provide exceptional customer service.Key Responsibilities:Log, track, and resolve technical issues using Manage Engine and ADX tools.Assign tasks to...
