Lead Customer Advocate

3 days ago

Thāne, Maharashtra, India beBeeRelationship Full time ₹ 60,00,000 - ₹ 1,20,00,000

Job Title: Client Relationship Specialist

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Company Overview: We are a leading trading firm committed to empowering traders with opportunities for growth and success.

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Job Description: As a Client Relationship Specialist, you will play a vital role in managing customer relationships, analyzing customer data, and developing strategies to improve customer loyalty.

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Responsibilities:

  • Manage client relationships through effective communication and data-driven decision making.
  • Analyze customer data to identify trends and areas for improvement.
  • Develop and implement strategies to enhance customer satisfaction and retention.
  • Collaborate with sales and marketing teams to implement effective solutions.
  • Oversee CRM project management and ensure seamless execution.
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Requirements:

  • Analytical skills and experience in data analysis.
  • Excellent communication and interpersonal skills.
  • Experience in market segmentation and customer relationship management.
  • Project Management skills with the ability to plan, execute, and oversee CRM projects.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and remotely.
  • Experience with CRM software and systems.
  • Bachelor's degree in Business, Marketing, or related field.
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Benefits: As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

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Additional Information: If you are a motivated and results-driven professional looking to make a meaningful impact, we encourage you to apply for this exciting opportunity.

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