Front Office Manager Lead

1 week ago

Khopoli, Maharashtra, India beBeeLeadership Full time ₹ 9,00,000 - ₹ 12,00,000

Job Title: Front Office Manager Lead

About the Role:

The Front Office Manager Lead is responsible for overseeing the efficient operation of the front office, ensuring seamless guest experiences, and maximizing revenue opportunities. This role requires exceptional leadership skills, attention to detail, and a passion for delivering high-quality service.

Key Responsibilities:
  • Front Office Planning: Develop and implement strategies to optimize occupancy levels, identify sales opportunities, and ensure effective maintenance of front office areas.
  • People Management: Foster a collaborative environment by coordinating with hotel departments, promoting teamwork, and driving productivity, morale, and guest satisfaction.
  • Financial Management: Analyze guest accounts, suggest courses of action, prepare budgetary information, and review credit limit reports to ensure financial stability.
  • Operational Management: Ensure check-in, check-out procedures are followed, train team members on standard operating procedures, and monitor industry trends to initiate best practices.
  • Managerial Qualities: Possess leadership skills, honesty, integrity, and cultural awareness, with the ability to delegate tasks, think strategically, and recognize others' ideas.
Required Skills and Qualifications:
  • Leadership skills with a focus on persuasion and motivation
  • Honesty, integrity, and ethical behavior
  • Cultural awareness and ability to work with diverse teams
  • Strategic thinking and problem-solving skills
  • Excellent communication and interpersonal skills
Benefits:

This role offers a dynamic and challenging environment, opportunities for professional growth, and a chance to make a meaningful impact on our guests' experiences.

Others:

We are committed to providing a safe and healthy work environment, adhering to our Environment Charter, and promoting sustainability practices.

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