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Travel Experience Ambassador
1 month ago
Avolta AG is a leading travel retail and food & beverage company with a global presence.
We operate in 75 countries and 1,200 locations, serving millions of travelers every year. Our diverse workforce of over 150 nationalities is committed to delivering exceptional experiences.
Job OverviewWe are seeking a friendly and professional Guest Services Associate to provide exceptional customer service to our guests.
This is a full-time position based in Bangalore, Karnataka, India. We offer opportunities for professional and personal growth in an international environment.
Key Responsibilities- Greet and welcome guests in a friendly and professional manner.
- Assist guests with check-in, baggage handling, and other travel-related services.
- Provide accurate information about travel itineraries, flight delays, and airport facilities.
- Resolve guest complaints and issues promptly and effectively.
- Ensure guest safety and security at all times.
- Maintain cleanliness and organization of the guest services area.
- Coordinate with other departments to ensure smooth guest experiences.
- Promote and upsell Avolta products and services to guests.
- Stay up-to-date with industry trends and best practices in guest services.
- Fresher: Less than 1 year of experience.
- Excellent communication and interpersonal skills.
- Dedicated and customer-oriented mindset.
- Energetic and able to work in a fast-paced environment.
- Flexible and easily adaptable to changing circumstances.
- Strong teamwork and collaboration skills.
- Knowledge of the travel industry and airport operations is a plus.