Technical Specialist

2 weeks ago


Gurgaon, Haryana, India 5100 Kyndryl Solutions Private Limited Full time
Job SummaryAs a Technical Specialist at 5100 Kyndryl Solutions Private Limited, you will play a crucial role in managing and optimizing our IT infrastructure. This position involves performing health checks, ensuring effective communication with local and global teams, and handling project risks, quality management, and customer interactions.Responsibilities• Coordinate and collaborate with cross-functional teams, vendors, and third-party suppliers.• Ensure delivered solutions are realized in committed time frames and meet client expectations.• Establish a quality management system: tracking of project milestones, quality, and KPIs.• Manage project risks, issues, and dependencies, implementing effective mitigation strategies.• Interact with the Account team and Customer, requiring fluency in Japanese language and understanding of Japanese work culture.• Design and implement innovative technologies, provide technical troubleshooting, and system optimization.Requirements• Minimum 7 years of experience in IT infrastructure management projects.• Certification in Japanese Language Proficiency Test (JLPT) level N1/N2/N3.• Proven track record of delivering IT Service Management (ITIL) infrastructure projects.• Strong understanding of IT environments, including Linux and windows OS administration.What We OfferAt 5100 Kyndryl Solutions Private Limited, we invest in our employees' growth and development, providing access to state-of-the-art resources and Fortune 100 clients. Our employee learning programs offer certifications from top companies, and our company-wide volunteering and giving platform enables you to make a difference in your community.

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