Hotel Service Associate

3 weeks ago


Delhi, Delhi, India Accor Full time

Job Summary

We are seeking a highly motivated and customer-focused Hotel Service Associate to join our team at Accor. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.

Key Responsibilities

  • Provide warm and welcoming arrivals and departures for all guests.
  • Process check-ins and check-outs efficiently, ensuring accuracy and attention to detail.
  • Manage guest queries and concerns in a professional and courteous manner.
  • Upsell higher category rooms to optimize occupancy and revenue.
  • Ensure all equipment in the front office department is in working condition.

Requirements

  • Minimum 2 years of relevant experience in a similar capacity.
  • Good communication and customer contact skills.
  • Well-presented and professionally groomed at all times.

What We Offer

As a Hotel Service Associate at Accor, you will have the opportunity to work in a dynamic and fast-paced environment, develop your skills and knowledge, and be part of a global hospitality leader.



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