Customer Journey Optimization Specialist

We're Hiring: Customer Journey SpecialistThe Customer Journey Specialist for the "I Receive" (order delivery) and "I Return" (return process) experiences is dedicated to mapping, analyzing, and optimizing every touchpoint to ensure a seamless and efficient customer journey.You will partner with stakeholders in Logistics, Customer Service, and Carriers to...

Job Title: Adobe Journey Optimizer (AJO) Specialist / ConsultantLocation: [Hyderabad/ Remote ]Employment Type: [Permanent/ Contract]Experience Level: 5+ YearsRequired Skills & Experience:5+ years in digital marketing automation, with at least 2+ years hands-on experience with Adobe Journey Optimizer (AJO).Strong understanding of Adobe Experience Platform...

As a Customer Experience Expert, you will play a crucial role in designing and implementing user journeys for financial products. Your primary objective will be to ensure seamless onboarding, engagement, and retention of customers.Key Responsibilities:Develop customer-centric user experiences through data-driven insightsDesign and implement effective CRM...

Customer Journey Mapping ExpertWe are seeking a highly skilled Customer Journey Mapping Expert to join our team. As a Workflow Analyst, you will be responsible for analyzing and optimizing the customer experience across all touchpoints.About the Job:The successful candidate will be responsible for mapping the end-to-end customer journey, identifying pain...

Job Description:Experienced Adobe Journey Optimizer (AJO) Developer with experience in softwaredevelopment and a strong expertise in AJO development.Key Responsibilities:• Develop, customize, and maintain Adobe Journey Optimizer (AJO) applications to meetbusiness requirements.• Collaborate with cross-functional teams to gather requirements, design...

Job Title: Business Process Analyst">Job DescriptionThe primary responsibility of this role is to analyze and optimize business processes to enhance customer experience across all touchpoints.">Map the end-to-end customer journey, identifying pain points and developing solutions to improve overall customer experience.Collaborate with cross-functional teams,...

Customer Experience ExpertWe are seeking a Customer Experience Expert to join our team. In this role, you will be responsible for analyzing and optimizing the customer journey across all touchpoints.About the RoleThe Customer Experience Expert is responsible for mapping the end-to-end customer journey, identifying pain points, and developing solutions to...

Blackbaud is hiring a Customer Journey Architect, Senior to join our Customer Success team. In your role as a Customer Journey Architect you will be responsible for designing and implementing strategies to ensure customer satisfaction and loyalty. Blackbaud is committed to ensuring customers have a positive experience with the our products or services, and...

Customer Journey StrategistAbout UsWe're a global education leader committed to making high-quality learning accessible and affordable worldwide. We partner with top universities to offer courses, degree programs, and certificates that help individuals acquire new skills.We have a unique model combining state-of-the-art technology, innovative curriculum, and...

Job Title: Performance Optimization SpecialistWe are seeking a highly skilled Performance Optimization Specialist to join our team. The successful candidate will be responsible for designing, developing, and executing performance tests to ensure the optimal performance of our systems.About This RoleThis is an exciting opportunity to work with cutting-edge...