Sales and Customer Service Representative

2 weeks ago

Kolkata, West Bengal, India beBeeCommunication Full time ₹ 60,00,000 - ₹ 75,00,000
Customer Service Sales Associate

We are seeking a highly motivated and customer-focused Sales Associate to join our team. The ideal candidate will have excellent communication and persuasion skills, a customer-first approach, and the ability to thrive in a fast-paced environment.

Key Responsibilities:
  • Handle inbound booking inquiries through calls, emails, and chats.
  • Provide accurate information regarding room availability, pricing, and current promotions.
  • Engage with potential guests to convert inquiries into confirmed bookings.
  • Upsell services and packages to enhance booking value.
  • Manage booking modifications, cancellations, and special guest requests efficiently.
  • Maintain detailed and accurate records of customer interactions and booking conversions.

The successful candidate will be able to work collaboratively with operations and front-office teams to ensure a seamless guest experience. They will also gather and share feedback to support continuous service improvement.

Requirements:
  • 1-3 years of experience in sales, customer service, or hospitality.
  • Excellent verbal and written communication skills.
  • Strong persuasion and negotiation abilities.
  • Ability to multitask and effectively manage time in a dynamic environment.

We offer attractive performance-based incentives and a collaborative and supportive work environment. If you are looking for a challenging opportunity to grow within a fast-paced company, please apply now.

Key Skills: Strong Communication, Persuasion, Negotiation, Multitasking, Time Management

Benefits:
  • Athletic facilities and wellness programs
  • Professional development opportunities
  • Career advancement possibilities

  • Customer Service Representative

    2 weeks ago

    Kolkata, West Bengal, India beBeeProblemSolving Full time US$ 40,000 - US$ 80,000

    Customer Service Representative Opportunity">We are seeking a highly motivated and customer-focused individual to fill a Customer Service Representative role. In this position, you will serve as the first point of contact for our customers, responsible for delivering exceptional service, resolving issues, and ensuring a positive customer experience across...

  • Customer Service Representative

    2 weeks ago

    Kolkata, West Bengal, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 7,50,000

    Job SummaryWe are seeking a skilled Customer Service Representative to provide exceptional customer service and support.Key Responsibilities:Respond to customer inquiries via phone, email, or chat.Efficiently resolve customer issues and document interactions.Provide product information and assist with navigation.Collaborate with teams for issue escalation...

  • Customer Service Representative

    2 weeks ago

    Kolkata, West Bengal, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Title: Customer Service Representative About the Role:The primary objective of this position is to provide top-notch customer service while ensuring seamless billing processes. We seek a highly skilled professional with extensive experience in GST invoicing and customer support. Responsibilities:Billing - Process all billing at office as per...

  • Customer Service Representative

    1 week ago

    Kolkata, West Bengal, India beBeeCustomerService Full time ₹ 1,60,000 - ₹ 1,96,000

    Customer Service RepresentativeWe are seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives. This role involves handling inbound voice-based customer interactions, resolving queries, and delivering exceptional service with professionalism.Key Responsibilities:Manage customer calls, emails, and chats in...

  • Customer Service Representative

    2 weeks ago

    Kolkata, West Bengal, India Teleperformance (TP) Full time ₹ 2,76,000 - ₹ 28,00,000 per year

    Job Title: Customer Service Representative - International E-commerce (Chat&Voice)Location: KolkataWorking days: 5.5days (24x7 rotational shifts)Job Description:We are hiring "Customer Service Representative" to support a leading "International E-commerce brand". The role involves handling customer queries and concerns through "Chat & Voice."Key...

  • Customer Service Representative

    1 week ago

    Kolkata, West Bengal, India Career Comfort Full time

    We're Hiring Customer Support Representatives (CSR) – US Process (Medical Billing) Why Join Us? Work from Office – Enjoy a professional environment with a supportive team. Night Shift (Mon-Fri, US Calling) – Weekends are yours to relax Inbound Calling – No Sales, No Targets Quick Joining – Start your journey with us right away Attractive...

  • Customer Service Representative

    1 week ago

    Kolkata, West Bengal, India Career Comfort Full time

    We're Hiring Customer Support Representatives (CSR) – US Process (Medical Billing) Why Join Us? Work from Office – Enjoy a professional environment with a supportive team. Night Shift (Mon-Fri, US Calling) – Weekends are yours to relax Inbound Calling – No Sales, No Targets Quick Joining – Start your journey with us right away Attractive Bonuses...

  • Customer Service Representative

    1 week ago

    Kolkata, West Bengal, India beBeeProblem Full time ₹ 35 - ₹ 45

    Customer Service Representative Role Summary">We are seeking a motivated and customer-focused professional to deliver exceptional service, resolve issues, and ensure a positive experience for our clients.">Key Responsibilities:">">Respond promptly and professionally to customer inquiries via phone, email, and chat.">Identify and resolve customer issues...

  • Customer Service Representative Opportunity

    2 weeks ago

    Kolkata, West Bengal, India beBeeCustomerService Full time ₹ 1,96,000 - ₹ 21,96,000

    Customer Service Representative OpportunityWe are seeking a highly skilled and motivated customer service representative to join our dynamic team. This role offers a fantastic opportunity for individuals who possess excellent verbal communication skills and are passionate about delivering exceptional customer experiences.Key Responsibilities:Handle inbound...

  • Customer Service Representative

    3 weeks ago

    Kolkata, West Bengal, India NIIT Full time

    Exciting Opportunity for Freshers and Graduates: Join Our Night Shift Customer Service Team Join NIIT as a Customer Service Representative Location: Sector V, Salt Lake, Kolkata Shift: Night Shift (one-way cab support) About Us NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements....