IT Support Specialist

2 days ago


Bengaluru Bangalore Hyderabad Secunderabad Telangana, India beBeeTechnical Full time ₹ 1,04,000 - ₹ 1,30,878
Job Summary\

We are seeking a skilled IT Support Specialist to join our team. The ideal candidate will have extensive experience in providing desktop application support and deployment, as well as troubleshooting and supporting remote connectivity, VPN clients, and web conferencing.

\\Key Responsibilities\
  • Provide expert-level technical support for desktop applications and hardware, including PC and Apple devices.
  • Troubleshoot and resolve complex technical issues related to remote connectivity, VPN clients, and web conferencing.
  • Collaborate with the NOC and Desktop Engineering teams to ensure timely resolution of technical issues.
  • Develop and maintain knowledge base articles, runbooks, and desktop instructions for routine tasks.
  • Train and mentor lower-level technicians to improve their technical skills.
\\Requirements\
  • At least 3-7 years of experience in IT-related support roles.
  • Proven ability to work independently with minimal oversight.
  • Excellent communication and team collaboration skills.
  • Strong background in Intune administration, mobile device management, Active Directory User Management, and GPO.
\\Benefits\
  • Opportunity to work with a talented team of professionals.
  • Professional growth and development opportunities.
  • A competitive compensation package.
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