Digital Identity Solutions Specialist

4 days ago


Noida, Uttar Pradesh, India beBeeSupport Full time ₹ 60,000 - ₹ 80,000

At our organization, we specialize in delivering innovative solutions for digital know your customer (KYC) processes involving individuals and merchants.

Our team evaluates digital identities to empower fintech, insurance, gaming, and e-commerce enterprises strengthen their security protocols during customer onboarding procedures.

We are headquartered in India and consist of visionary entrepreneurs and skilled developers united in the mission to create a fraud-free digital landscape in India.

We seek an experienced Tech Support Specialist to address client queries and minimize escalation rates effectively.

The ideal candidate will have past experience in resolving API-related queries and possess strong communication and problem-solving skills.

Responsibilities include responding promptly to client inquiries, ensuring high-quality service, and resolving issues efficiently.

Required qualifications include a bachelor's degree in computer science, information technology, or a related field, and proven experience in a client-facing tech support role.

Strong understanding of API structures, data formats, and integration troubleshooting is also necessary.

Experience with customer service tools and platforms is beneficial, as well as familiarity with KYC processes, digital identity solutions, or related fintech support experience.

Basic coding or scripting knowledge is advantageous.

We offer opportunities for professional growth and skill development, along with a competitive compensation package.



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