Strategic Program Manager for Abuse Risk Mitigation

1 week ago


Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad - A85 Full time

Job Summary



We are seeking a Sr. Program Manager to lead the Abuse Risk Mining team at Amazon Dev Center India - Hyderabad - A85. This high-visibility role will involve owning abuse detection goals and reducing abusive leakages. The successful candidate will collaborate with internal stakeholders, cross-functional teams, and external partners to deep dive and solve complex problems. The ideal candidate will have a strong background in program management, data analysis, and stakeholder engagement.

Key Responsibilities


  • Partner with stakeholders to define and implement new strategies to improve buyer risk metrics and performance.
  • Develop scalable change management strategies and plans to support the implementation of program changes and lead continuous improvement initiatives.
  • Communicate program successes, failures, lessons learned, and mitigation plans to stakeholders.
  • Lead cross-functional teams focused on delivering new features, services, products, or systems.
  • Gather business requirements, document functional and design specifications, and identify appropriate resources needed.
  • Assemble the right project team, assign individual responsibilities, and develop milestones and launch schedules to ensure timely and successful delivery of projects.


A Day in the Life

As a Sr. Program Manager, you will own abuse detection goals and reduction of abusive leakages. This is a high-visibility role with leadership teams, requiring good stakeholder management skills. You will collaborate effectively with internal stakeholders, cross-functional teams, and external partners to deep dive and solve complex problems. You will identify opportunities to block bad actors through the use of business intelligence and data mining, create operational efficiencies, and deliver successfully against high organizational standards.

BASIC QUALIFICATIONS


  • 5+ years of working cross-functionally with tech and non-tech teams experience.
  • 5+ years of program or project management experience.
  • 5+ years of delivering cross-functional projects experience.
  • Experience defining program requirements and using data and metrics to determine improvements.


PREFERRED QUALIFICATIONS


  • 2+ years of driving process improvements experience.
  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design, or related field.


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