Senior Program Manager

1 month ago


Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad - A85 Full time
About the Role

We are seeking a highly skilled Senior Program Manager to join our Abuse Risk Mining team at Amazon Dev Center India - Hyderabad - A85. As a key member of our team, you will be responsible for delivering risk solutions in support of assessing and preventing concession abuse.

Key Responsibilities
  • Partner with stakeholders from core business and operations teams to define and implement new strategies to improve buyer risk metrics and performance.
  • Develop scalable change management strategies and plans to support the implementation of program changes and lead continuous improvement initiatives.
  • Communicate, both verbally and in writing, program successes, failures, lessons learned and mitigation plans to stakeholders.
  • Lead projects for cross-functional teams focused on the delivery of a new feature, service, product, or system.
About You

We are looking for a candidate with a diverse background and experience managing solutions that require partnerships with both technical and non-technical personnel to complete complex initiatives. You must have a consistent track record of delivery, be able to prioritize well, communicate clearly, and have the ability to deal with ambiguity and think big.

Requirements
  • 5+ years of working cross functionally with tech and non-tech teams experience
  • 5+ years of program or project management experience
  • 5+ years of delivering cross functional projects experience
  • Experience defining program requirements and using data and metrics to determine improvements
Preferred Qualifications
  • 2+ years of driving process improvements experience
  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field


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