
Merchant Portfolio Developer
1 week ago
We are seeking a skilled Relationship Manager to drive business growth and customer satisfaction. The ideal candidate will possess 2-5 years of experience in the BFSI industry, preferably with a background in merchant operations.
Key Responsibilities
- Develop and maintain strong relationships with merchants to increase business opportunities.
- Identify and acquire new clients to expand our customer base.
- Provide exceptional customer service and support to existing clients.
- Collaborate with internal teams to resolve client issues and improve overall customer satisfaction.
- Analyze market trends and competitor activity to stay ahead in the market.
- Achieve sales targets and contribute to the growth of our merchant portfolio.
Requirements
- Minimum 2 years of experience in the BFSI industry, preferably in Merchant OD.
- Strong knowledge of banking products and services, including loans and deposits.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
- Ability to work in a fast-paced environment and meet sales targets.
- Strong analytical and problem-solving skills, with attention to detail and accuracy.
- Experience working with small finance banks or similar institutions is an advantage.
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