Client Support Expert

3 days ago

Tiruchi, Tamil Nadu, India beBeeClientSupport Full time ₹ 12,00,000 - ₹ 14,00,000
Unlock Your Career Potential as a Client Support Expert

About this role

We are seeking a highly skilled and motivated Client Support Executive to join our dynamic team. This is an excellent opportunity to work in a collaborative environment, deliver outstanding client service, and enhance your professional skills.

Key Responsibilities
  • Provide advanced technical support to clients via phone, email, and chat platforms
  • Analyzing and resolving complex issues using troubleshooting expertise
  • Excellent verbal and written communication skills in English
  • Flexibility to work in rotational shifts
  • Maintaining accurate records and reporting on client interactions
Requirements and Qualifications
  • Bachelor's degree or equivalent in a relevant field
  • 1-2 years of experience in a related role, preferably with CRM platform knowledge
  • Immediate joiners preferred but not required
Essential Skills
  • Advanced Excel proficiency
  • CRM platform experience
  • Troubleshooting and problem-solving skills
  • Excellent communication and interpersonal skills
  • Flexibility to adapt to changing priorities and deadlines
Desirable Skills
  • Prior experience in client-facing roles or customer support positions

This is a fantastic chance to grow professionally, develop new skills, and make a meaningful impact in a supportive team environment.

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