Technical Operations Support Specialist

2 days ago


Ghaziabad, Uttar Pradesh, India beBeeTravel Full time ₹ 60,00,000 - ₹ 80,00,000

Vacation planning just got a whole lot easier Our company specializes in delivering exceptional travel solutions to businesses and individuals alike.

With our comprehensive approach, we cater to diverse needs by offering competitive travel tickets, streamlined visa assistance, and reliable transfers for both corporate and individual clients.

About the Role:

This is a full-time remote opportunity for a Technical Support Specialist who will be instrumental in ensuring seamless customer experiences.

The ideal candidate will possess excellent technical support and troubleshooting skills, with the ability to diagnose complex issues efficiently and provide step-by-step solutions.

Daily tasks include responding to customer inquiries, resolving technical problems, and ensuring customer satisfaction.

To excel in this role, one must have strong analytical skills, excellent communication skills, and the ability to work independently and remotely.

Bonus points if you have experience in the travel and tourism industry or a related field

Requirements:
  • Proven technical support and troubleshooting skills
  • Exceptional customer support and satisfaction skills
  • Strong analytical skills to diagnose and resolve complex issues
  • Excellent written and verbal communication skills
  • Able to work independently and remotely
  • Related experience in travel and tourism is a plus


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