Enterprise IT Service Management Specialist

6 days ago

Gulbarga, Karnataka, India beBeeServiceNow Full time ₹ 18,00,000 - ₹ 21,60,000
Job Summary

We are seeking a skilled ServiceNow OTM Solution Consultant to join our team.

  • The ideal candidate will have 4-12 years of experience working with the ServiceNow platform in an enterprise-wide environment.
  • A strong understanding of networking concepts, including DMZ zones, public, private, and hybrid cloud environments is required.
  • Familiarity with industrial control systems and OT network functions is necessary.
  • Prior experience with implementing OT Visibility, OT Asset Management, and OT Service Management modules in ServiceNow is highly desirable.
Responsibilities
  1. Implement and configure ServiceNow's Midserver, CMDB, Discovery, and Service Graph Connector in a multi-tier production environment.
  2. Design and develop ITOM configurations, including CMDB data alignment and automated data population.
  3. Develop training materials and train stakeholders on new processes and procedures.
  4. Collaborate with architects to ensure technically feasible solutions.
  5. Represent project stakeholders throughout planning, development, and release processes.
Requirements
  • Strong scripting skills using business rules, script actions, and other tools.
  • Knowledge of Windows, Linux/UNIX administrations, and Power/Shell scripting is necessary.
  • The ability to work effectively in a collaborative team environment.

LTIMindtree values diversity and equality in the workplace. We are committed to providing equal employment opportunities to all applicants.

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