Enterprise Service Cloud Architect

3 days ago

Gulbarga, Karnataka, India beBeeExpert Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
Job Description:

A seasoned Salesforce professional is sought to fill the role of Enterprise Service Cloud Architect. This individual will be responsible for designing and implementing large-scale Service Cloud solutions, ensuring seamless integration with business strategy.

  • Key Responsibilities
  • Define and execute end-to-end architecture for Service Cloud solutions at an enterprise level.
  • Design data models, security frameworks, and integration architectures for complex business environments.
  • Establish and enforce technical governance, coding standards, and best practices across Salesforce programs.
  • Ensure compliance with Salesforce Well-Architected Framework, security standards, and regulatory requirements.
  • Administration & Governance
  • Oversee critical administration areas such as roles, profiles, permission sets, sharing rules, workflows, and automation tools.
  • Define governance frameworks for configuration management, change management, and release management.
  • Provide architectural guidance on data quality, system performance, and sandbox strategy.
  • Technical Leadership & Mentorship
  • Act as the technical authority for Service Cloud initiatives, guiding developers, admins, and consultants.
  • Conduct design and architecture reviews to ensure solutions are scalable, secure, and maintainable.
  • Mentor technical teams and promote continuous learning of Salesforce Service Cloud capabilities.
  • Project Delivery & Execution
  • Lead enterprise-wide Service Cloud implementations, including Case Management, Knowledge Management, Omni-Channel, CTI integrations, and Service Console.
  • Oversee complex integrations with ERP, telephony, middleware, and external applications.
  • Collaborate with program managers to manage timelines, risks, and dependencies, ensuring successful project outcomes.
  • Stakeholder & Client Advisory
  • Partner with business leaders to translate requirements into scalable technical architecture.
  • Serve as a trusted advisor to clients and leadership on Service Cloud strategy and roadmap.
  • Presents architectural designs, trade-offs, and recommendations to senior stakeholders and executives.
  • Innovation & Continuous Improvement
  • Stay ahead of Salesforce Service Cloud releases, AppExchange products, and industry innovations.
  • Promote adoption of automation, AI/Einstein features, and advanced architectural patterns.
  • Contribute to defining and scaling enterprise-wide Salesforce governance frameworks.

Required Skills & Qualifications:

  • 12–15 years of IT experience with 7+ years in Salesforce CRM.
  • Proven expertise in architecting large-scale Salesforce Service Cloud solutions.
  • Strong command of Service Cloud features: Case Management, Knowledge Base, Omni-Channel, CTI, and Service Console.
  • Hands-on proficiency in Apex, Visualforce, Lightning Components, SOQL, REST/SOAP APIs.
  • Solid understanding of Salesforce security, data model, and integration frameworks.
  • Experience with integration platforms (e.g., MuleSoft, REST/SOAP web services, middleware).
  • Strong leadership, stakeholder engagement, and communication skills.
  • Experience working with distributed global teams and managing offshore coordination.

Preferred Certifications:

  • Salesforce Certified Technical Architect (CTA) – highly desirable
  • Salesforce Certified Application Architect / System Architect
  • Salesforce Certified Service Cloud Consultant
  • Salesforce Platform Developer I/II
  • Salesforce Administrator / Advanced Administrator

  • Enterprise Cloud Migration Expert

    1 day ago

    Gulbarga, Karnataka, India beBeeCloud Full time ₹ 20,00,000 - ₹ 25,00,000

    Enterprise Cloud Specialist PositionWe are seeking an exceptionally skilled and experienced Enterprise Cloud Specialist to lead and drive enterprise-level cloud initiatives. The ideal candidate will have deep expertise in cloud migrations, data governance, compliance, and endpoint security.About the Role:The successful candidate will be responsible for...

  • Enterprise Cloud Solutions Expert

    3 days ago

    Gulbarga, Karnataka, India beBeeCloud Full time ₹ 12,00,000 - ₹ 16,00,000

    Job Overview:Seeking a Cloud Architect to lead the design and implementation of cloud solutions in enterprise environments. Ideal candidate has 8+ years of experience in solutions engineering and 7+ years in presales roles, specifically in Cloud & Virtualization domain.Key Responsibilities:Develop and propose cloud architecture using open-source cloud...

  • Cloud Solutions Architect

    3 days ago

    Gulbarga, Karnataka, India beBeecloud Full time ₹ 10,00,000 - ₹ 15,00,000

    Cloud Solutions ArchitectWe are seeking a seasoned Cloud Solutions Architect to join our team. In this role, you will be responsible for designing and implementing scalable, secure, and cost-effective cloud architectures to support the digital transformation and IT modernization of retail platforms.Key ResponsibilitiesArchitect and implement cloud solutions...

  • Enterprise Storage Solutions Architect

    5 days ago

    Gulbarga, Karnataka, India beBeestorage Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Storage Solutions ArchitectWe are seeking a seasoned storage solutions architect to join our Professional Services organization.This individual will serve as a trusted advisor and technical expert on storage architectures and integrations for both our internal Systems Integrations team and Engineering teams.Provide expert storage guidance to Professional...

  • Enterprise AI Solution Architect

    4 days ago

    Gulbarga, Karnataka, India beBeeEnterprise Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Job Title: Enterprise AI Solution ArchitectThe ideal candidate will have hands-on experience with container orchestration platforms, especially Red Hat OpenShift, SUSE Rancher, and CNCF Kubernetes.Key Responsibilities:Design and build infrastructure solutions to support enterprise-grade AI workloads.Collaborate with cross-functional teams to align technical...

  • Senior Enterprise Data Solutions Architect

    3 days ago

    Gulbarga, Karnataka, India beBeeDataSolutions Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Job Summary:We are seeking a seasoned Data Solutions Architect to lead the design and implementation of enterprise data platforms on Google Cloud Platform (GCP). The ideal candidate will have a strong background in cloud data architecture, data warehousing, big data processing, and data integration with proven expertise in delivering scalable, secure, and...

  • Chief Cloud Architect

    3 days ago

    Gulbarga, Karnataka, India beBeeCloud Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Cloud Solutions ArchitectWe are seeking a highly skilled and experienced Cloud Solutions Architect to join our team. The ideal candidate will have extensive experience in designing and implementing cloud infrastructure across multiple platforms, including Azure, AWS, and GCP.About the RoleThis is a senior-level position that requires a deep understanding of...

  • Enterprise IT Service Management Specialist

    3 days ago

    Gulbarga, Karnataka, India beBeeServiceNow Full time ₹ 18,00,000 - ₹ 21,60,000

    Job SummaryWe are seeking a skilled ServiceNow OTM Solution Consultant to join our team.The ideal candidate will have 4-12 years of experience working with the ServiceNow platform in an enterprise-wide environment.A strong understanding of networking concepts, including DMZ zones, public, private, and hybrid cloud environments is required.Familiarity with...

  • Cloud Infrastructure Solutions Specialist

    3 days ago

    Gulbarga, Karnataka, India beBeeCloudInfrastructure Full time ₹ 1,80,00,000 - ₹ 2,50,00,000

    Job Title: Enterprise ArchitectOur organization is seeking a seasoned Enterprise Architect to join our team. As an expert in cloud architecture, you will be responsible for designing and implementing scalable cloud solutions for our clients.Consult with clients to understand their cloud infrastructure needs and design optimal solutions.Develop architecture...

  • Cloud Native Infrastructure Architect

    6 days ago

    Gulbarga, Karnataka, India beBeeCloud Full time ₹ 20,00,000 - ₹ 25,00,000

    Key Infrastructure Engineer RoleWe are seeking a highly skilled engineer to join our team and help us design, build, and operate large-scale, high-performance cloud-native infrastructure systems.The successful candidate will be responsible for architecting Kubernetes clusters and driving automation for provisioning, scaling, and upgrades. They will also...