
Delivering Exceptional Customer Experiences
2 days ago
The primary objective of this role is to deliver exceptional customer experiences and support shareholders in buying and selling shares according to established procedures and service standards.
Key Responsibilities:- Respond to inbound calls, emails from Shareholders, and provide assistance within agreed service standards.
- Facilitate the buying or selling of shares within the stipulated timeframe and service standards.
- Refer basic queries to senior colleagues where necessary.
- Contribute to the completion of team tasks and workload.
- Engage in ongoing skill development and knowledge enhancement within the operational team.
- Excellent verbal and written communication skills; strong phone and interpersonal skills along with active listening.
- Able to work flexible shifts, including US time zones.
- Proven experience in a customer-facing role.
- Maintain high accuracy, quality, volume, and service level targets.
- Permanent membership of the operations team with comprehensive benefits including additional leaves, business certification expense reimbursement, medical insurance, transportation assistance, and life cover.
The India Operations team collaborates closely with functions across UK, US, and Amsterdam to provide operational support to various departments. This service is delivered from our offices in Chennai and Bangalore.
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Delivering Exceptional Customer Experiences
7 days ago
Bengaluru, Karnataka, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 15,00,000Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team. This role requires exceptional customer service skills, with the ability to handle complex issues and deliver high levels of satisfaction.This is an exciting opportunity for a motivated individual who is passionate about delivering exceptional customer...
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Deliver Exceptional Customer Experiences
1 day ago
Bengaluru, Karnataka, India beBeeCustomerExperience Full time ₹ 5,00,000 - ₹ 10,00,000Customer Experience LeadAbout the RoleWe are seeking a highly skilled professional to lead our customer experience initiatives. As a key member of our team, you will be responsible for delivering exceptional customer experiences across multiple touchpoints.Main ResponsibilitiesDevelop and implement strategies to enhance customer engagement and...
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Delivering Exceptional Customer Experiences
6 days ago
Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 1,04,000 - ₹ 1,30,878Key Account Manager OpportunityJob Description:We are seeking an experienced and skilled Key Account Manager to join our team. As a Key Account Manager, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional customer service, and taking ownership of customer shipments and issues.Responsibilities...
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Delivering Exceptional Customer Experiences
3 days ago
Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 1,04,000 - ₹ 1,30,878Customer Service Representative Job DescriptionThis is a role for individuals who are passionate about delivering exceptional customer service and resolving complaints in a professional manner.Job Responsibilities:Serve as a liaison between customers and our organization, responding to their inquiries and addressing their concerns in a timely and effective...
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Help Deliver Exceptional Customer Experiences
2 hours ago
Bengaluru, Karnataka, India beBeeCustomerService Full time ₹ 60,00,000 - ₹ 80,00,000Customer Support SpecialistThe primary objective of this role is to deliver exceptional customer service through multiple communication channels, ensuring seamless interactions and fostering a positive brand image.Key Responsibilities:Respond promptly and professionally to client inquiries, resolving issues in a timely and efficient manner.Develop strong...
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Delivering Exceptional Customer Outcomes
7 hours ago
Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 1,28,00,000 - ₹ 1,61,60,000About Our OpportunityWe strive to build enduring relationships with our customers.Our customer success function has been fundamental to our growth, yielding a track record of over 200 5-star reviews and net negative churn. We've scaled tenfold in the past year, and to sustain this momentum, we aim to leverage our existing customers.This role involves driving...
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Bengaluru, Karnataka, India beBeeCustomerSupport Full time ₹ 60,00,000 - ₹ 80,00,000Customer Support Associate Job DescriptionAs a Customer Support Associate, you will play a vital role in delivering exceptional customer experiences by responding to customer inquiries and resolving their issues in a timely and effective manner.Key Responsibilities:Revert on chats written by customers on a variety of issues.Present and sell company services...
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Bengaluru, Karnataka, India beBeeCustomerSuccess Full time ₹ 2,40,00,000 - ₹ 4,00,00,000Job Description:We are seeking a highly skilled and motivated Customer Success Advocate to join our team. This is an exciting opportunity to work with customers, understand their needs, and deliver exceptional experiences.The ideal candidate will have excellent communication skills, be able to build strong relationships with customers, and possess a...
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Help Deliver Exceptional Customer Outcomes
5 days ago
Bengaluru, Karnataka, India beBeeCustomerSuccess Full time ₹ 45,00,000 - ₹ 50,00,000Customer Success ProfessionalThis is a key role in ensuring customer satisfaction by delivering exceptional support, enhancing the user experience, and driving outstanding results.About the Role:The successful candidate will provide top-notch support to customers, manage their accounts effectively, conduct training sessions, and contribute to sales...
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Delivering Exceptional Service Experience
2 days ago
Bengaluru, Karnataka, India beBeeFacilities Full time ₹ 8,00,000 - ₹ 14,50,000Service Excellence Specialist Job OpportunityWe are seeking a highly skilled and experienced Service Specialist to join our operations team.Key Responsibilities:Develop and implement housekeeping policies, procedures, and protocols to maintain cleanliness, hygiene, and high-quality service standards.Coordinate daily housekeeping activities, including...