Delivering Exceptional Customer Outcomes

4 days ago


Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 1,28,00,000 - ₹ 1,61,60,000
About Our Opportunity

We strive to build enduring relationships with our customers.

Our customer success function has been fundamental to our growth, yielding a track record of over 200 5-star reviews and net negative churn. We've scaled tenfold in the past year, and to sustain this momentum, we aim to leverage our existing customers.

This role involves driving customer retention, making them ardent advocates of our services, and listening to customer feedback to inform product development. Key responsibilities include:

  • Owning customer onboarding and delivering an exceptional experience
  • Tracking product adoption and ensuring customers derive maximum value, leading to upsells and expansion revenue
  • Becoming a trusted product advisor, helping customers unlock their goals using our services

Successful candidates will be passionate about delivering outstanding service, genuinely enjoy assisting others, and be interested in engaging with people from diverse backgrounds.





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