
Global Travel Engagement Specialist
7 days ago
As a Telecaller, you will be responsible for making outbound calls to potential customers, providing detailed information about our international travel packages, answering customer inquiries, and handling bookings.
- Day-to-day tasks include following up on leads, maintaining customer databases, and ensuring customer satisfaction through professional communication and problem-solving.
- Excellent communication and interpersonal skills in Tamil, English, and Hindi
- Experience with customer service and outbound calling
- Strong persuasion and negotiation skills
- Proficiency in using CRM software and maintaining customer databases
- Ability to understand the nature of work
- Ability to work independently and as part of a team
- High school diploma or equivalent; a degree in Business Administration or a related field is a plus
- Experience in the travel and tourism industry is beneficial
- Problem-solving skills and a customer-focused and polite attitude
By joining our organization, you will have the opportunity to:
- Work with a team of professionals who are passionate about delivering exceptional travel experiences
- Contribute to the growth and success of a leading tour operator
- Develop your skills and knowledge in customer service, sales, and marketing
This is a full-time on-site role located in Salem. If you are a motivated and results-driven individual looking for a challenging and rewarding career opportunity, we encourage you to apply.
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