
Technical Support Professional
19 hours ago
We are seeking a highly skilled professional to provide first-level technical support to end-users via various communication channels.
- Assess and qualify user requests, diagnosing and troubleshooting hardware, software, and network issues.
- Install, configure, and maintain computer systems and peripherals.
- Process demands/resolve incidents following established procedures.
Key Skills:
- Familiarity with computer hardware, software, and networking concepts.
- Knowledge of common office software applications (e.g., Microsoft Office Suite).
Skill Requirements:
- Strong problem-solving skills.
- Excellent verbal and written communication skills.
Benefits:
- Career growth opportunities.
- A supportive work environment.
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