Technical Support Professional

2 days ago

Solapur, Maharashtra, India Trimble Full time

Job SummaryWe are looking for a Technical Support Professional to provide first line support to our product users In this role you will be working as part of the core technical team which provides excellent technical support customer care product implementation customization and training to all Tekla Structures customers across India You will be involved in diagnosis troubleshooting of software problems Interpret the clients requirements and assist them to provide product level support applying standard industrial practices provide tailor made solutions to fit their requirements by applying your industrial domain expertise Key ResponsibilitiesDelivering technical support to the users of Tekla softwares products Addressing customer queries over the phone by email or solving issues through Web meetingWork effectively with customersTechnical documentation preparationCoordinating with customer for follow-up feedbackAbility to learn in house system based ToolsAbility to perform comprehensive research and investigation on customer Problems Required Skills ExperienceHave a degree in Civil Mechanical Engineering or equivalent from an accredited UniversityMin 2 years exp in Steel Detailing Design Industry or Professional experience of using Tekla Structures or other BIM softwareMasterful communication in written and spoken EnglishTechnical troubleshooting and problem solving skillsUtilize excellent analytical skillsTeam oriented service-minded coachable We AppreciateSystematic and organized way of workingExperience in handling steel detailing projectsPatience and self organized with the ability to multitaskYou must enjoy helping others and developing their skills Job Location xc2 xb7 Navi Mumbai Maharashtra office About TrimbleDedicated to the worlds tomorrow Trimble is a technology company delivering solutions that enable our customers to work in new ways to measure build grow and move goods for a better quality of life Core technologies in positioning modeling connectivity and data analytics connect the digital and physical worlds to improve productivity quality safety transparency and sustainability From purpose-built products and enterprise lifecycle solutions to industry cloud services Trimble is transforming critical industries such as construction geospatial agriculture and transportation to power an interconnected world of work For more information about Trimble NASDAQ TRMB visit Trimbles Inclusiveness CommitmentWe believe in celebrating our differences That is why our diversity is our strength To us that means actively participating in opportunities to be inclusive Diversity Equity and Inclusion have guided our current success while also moving our desire to improve We actively seek to add members to our community who represent our customers and the places we live and work We have programs in place to make sure our people are seen heard and welcomed and most importantly that they know they belong no matter who they are or where they are coming from

  • Technical Support Professional

    2 days ago

    Solapur, Maharashtra, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    Associate – Help DeskWe're hiring a skilled communicator fluent in Portuguese, Spanish, and English to fill the role of technical support professional. As an Associate – Help Desk, you'll serve as the primary point of contact for users across global regions.You will handle technical support related to mobile devices and services through calls, emails,...

  • Technical Support Professional

    22 hours ago

    Solapur, Maharashtra, India beBeeTechnical Full time ₹ 42,52,779 - ₹ 86,14,558

    Job DescriptionOverview of Technical Support RoleWe provide comprehensive managed training services that map directly to customer needs.Our team is looking for a skilled technical professional to offer support to clients through various channels.Troubleshoot and resolve technical issues related to software applications, hardware devices, and network...

  • Technical Support Professional

    1 week ago

    Solapur, Maharashtra, India beBeeSupport Full time ₹ 6,00,000 - ₹ 8,50,000

    Job Title:We are seeking a customer-focused professional to join our international service team.This role involves providing technical support to clients globally, via phone, email, or chat, ensuring exceptional customer satisfaction and professionalism.Key Responsibilities:Provide troubleshooting assistance over the phone for global clients.Handle technical...

  • Technical Support Professional

    22 hours ago

    Solapur, Maharashtra, India beBeeCustomer Full time ₹ 50,00,000 - ₹ 80,00,000

    Job Title: Service Desk SpecialistWe are seeking a highly skilled professional to provide first-level technical support to end-users via various communication channels.Assess and qualify user requests, diagnosing and troubleshooting hardware, software, and network issues.Install, configure, and maintain computer systems and peripherals.Process...

  • Senior Technical Support Professional

    1 week ago

    Solapur, Maharashtra, India beBeeCustomer Full time ₹ 60,00,000 - ₹ 1,20,00,000

    Technical Support Role OverviewTo achieve customer success and product growth, we are seeking a skilled Technical Support Engineer.This role offers direct impact on our customers' experience and the development of our products.Key ResponsibilitiesSupport customers and partners in configuring, troubleshooting, and optimizing product performance.Collaborate...

  • Technical Support Specialist

    2 days ago

    Solapur, Maharashtra, India beBeeCustomerSupport Full time ₹ 40,00,000 - ₹ 80,00,000

    Job OverviewWe are seeking a skilled Technical Support Specialist to join our organization. As a key member of our support team, you will be responsible for handling international customer queries via voice calls and providing technical support for basic troubleshooting issues.To succeed in this role, you should have excellent English communication skills...

  • Technical Support Specialist

    2 days ago

    Solapur, Maharashtra, India beBeeTroubleshooting Full time ₹ 6,00,000 - ₹ 12,00,000

    Technical Support SpecialistOur organization seeks a highly skilled and customer-focused professional to join its technical support team.The ideal candidate will have experience working with reputable brands, excellent English communication skills, and a strong background in troubleshooting Microsoft 365 and Mac systems.This role involves resolving technical...

  • Technical Support Specialist

    1 week ago

    Solapur, Maharashtra, India beBeeSupport Full time US$ 60,000 - US$ 90,000

    We're seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a critical role in delivering exceptional support to our customers.About the Role:This is a unique opportunity to work with cutting-edge technologies and provide top-notch support to our clients.Key Responsibilities:Remote Conference...

  • IT Technical Support Expert

    1 week ago

    Solapur, Maharashtra, India beBeeTechnology Full time ₹ 8,00,000 - ₹ 12,00,000

    Technical Support Specialist RoleThe IT Support Specialist role at PrimeX Meta is a full-time remote position that requires expertise in technical support and troubleshooting.Key Responsibilities:Providing technical assistance to clients and resolving issues promptlyTroubleshooting hardware and software problems with desktop computers and general information...

  • IT Support Professional

    4 days ago

    Solapur, Maharashtra, India beBeesupport Full time ₹ 8,00,000 - ₹ 14,00,000

    Job Summary:The IT Support Professional plays a pivotal role in ensuring seamless technical support and efficient incident resolution. This position is ideal for individuals who thrive in fast-paced environments, providing top-notch customer service while working closely with internal teams to resolve complex issues.Key Responsibilities:Deliver first-level...