National Service Delivery Executive

6 days ago


Pune, Maharashtra, India beBeeOperations Full time ₹ 15,62,500 - ₹ 25,12,500

National Service Operations Manager Job Overview

The position of National Service Operations Manager is crucial for the successful Technical Service Operations of a division. The role involves overseeing the implementation of business tools, managing service costs, and maintaining relationships with internal stakeholders.

Key responsibilities include:

  • Marshalling service resources effectively to cover and maintain good internal stakeholders relationship on a long-term basis.
  • Improving operational efficiency by implementing business tools.
  • Maintaining control over service costs with optimum utilization of service resources.
  • Handling warranties, settlement of claims, and ensuring timely reimbursement from product companies.
  • Coordinating and conducting trials and demonstrations of new and existing products.
  • Improving value-added jobs as per divisional requirements.
  • Developing technical competency of direct and indirect teams.
  • Implementing self-serviceability models for all new and existing products.

To excel in this role, candidates should possess:

  • A degree or diploma in Mechanical or Electrical Engineering.
  • 8-10 years of experience in handling Aftermarket Sales, Service, and Service Sales in construction and mining industries.
  • Good knowledge of Air compressors and Engines.

We offer a range of benefits including:

  • A culture of trust and accountability.
  • Potential to see your ideas realized and make an impact.
  • Lifelong learning and career growth opportunities.
  • New challenges and things to learn every day.
  • Innovation powered by people.


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