
National Key Account Strategist
22 hours ago
The Regional Head - Key Account Management will be responsible for leading and managing strategic key accounts across India.
This Pan-India role demands strong client relationship management, revenue ownership, strategic growth planning, and leadership of a national KAM team.
The ideal candidate will be a high-impact leader capable of driving business transformation, customer success, and scalable growth.
Key Responsibilities:- Strategic Account Leadership
- Develop and execute a national key account strategy in alignment with organizational goals.
- Own P&L for key accounts across India.
- Identify new business opportunities within existing key accounts and drive cross-sell/up-sell initiatives.
- Client Relationship Management
- Build and nurture CXO-level relationships with strategic clients across sectors.
- Ensure high customer satisfaction and long-term retention.
- Act as an escalation point for key clients and resolve issues effectively.
- Team Leadership
- Lead, coach, and manage a team of Regional/Area KAMs across geographies.
- Set performance KPIs and ensure delivery of team goals.
- Foster a culture of ownership, excellence, and continuous improvement.
- Sales Enablement & Execution
- Collaborate with marketing, operations, product, and finance teams to develop client-specific solutions.
- Monitor account performance metrics and ensure alignment with revenue targets.
- Present periodic business reviews to internal leadership and clients.
- Market Intelligence
- Track competitor activities, pricing strategies, and market trends.
- Share customer insights with product and innovation teams for solution development.
At least 5 years in a leadership role managing a national or large regional portfolio.
Proven success in handling enterprise-level accounts
Strong negotiation, stakeholder management, and analytical skills.
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