Senior Client Partnership Manager

3 days ago

Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 20,00,000 - ₹ 25,00,000
Job Title: Client Services Representative

We are seeking a seasoned professional to join our team as a Client Servicing Executive. In this role, you will be instrumental in nurturing strong client relationships, steering project delivery, and ensuring client satisfaction.

About the Role:

The ideal candidate will act as a bridge between clients and our delivery teams—design, production, marketing—to guarantee seamless execution of immersive real estate projects.

Main Responsibilities:
  1. Client Relationship Management: Serve as the primary contact for key clients, building lasting partnerships. Understand client objectives, challenges, and expectations to deliver tailored solutions. Communicate regularly—provide project updates, collect feedback, and proactively resolve concerns.
  2. Project & Operations Management: Oversee projects from inception to delivery, ensuring on-time, high-quality execution. Coordinate with internal teams (e.g., 3D visualization, drone shoots, design, marketing) to align project outcomes with client needs. Manage vendor relationships, negotiate terms, and ensure smooth external collaborations.
  3. Client Insights & Feedback Loop: Gather client feedback and communicate actionable insights to relevant internal teams. Help drive process enhancements and enhance the client experience.
  4. Reporting & Analytics: Maintain detailed dashboards and reports on project status, client interactions, and satisfaction levels. Use analytics to support strategic decisions around upselling, customer retention, and service quality.

In this role, you will have the opportunity to work closely with clients, internal teams, and vendors to deliver exceptional results.

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