Customer Asset Data Manager
3 weeks ago
About the Role:
The Customer Asset Data Manager plays a vital role in ensuring the effective management of customer assets and data. This position is responsible for managing customer data and assets throughout the customer contract lifecycle, with a strong focus on data governance and integrity.
Key Responsibilities:
- Establish and validate customer data inventories, ensuring accurate and comprehensive data.
- Serve as the primary point of contact for customer data management, ensuring seamless communication and collaboration with stakeholders.
- Develop and implement data governance models, ensuring compliance with regulatory requirements and Orange Business Services standards.
- Manage customer data reporting, ensuring accurate and timely data delivery to stakeholders.
- Collaborate with cross-functional teams to ensure data consistency and integrity across the organization.
About You:
- A minimum of 10 years of experience in data management, customer service, or a related field.
- Strong data management skills, including advanced Excel, data analysis, and data visualization.
- Excellent communication and collaboration skills, with the ability to work effectively with stakeholders at all levels.
- A strong understanding of Orange Business Services processes and tools, with a focus on data management and governance.
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