Strategic Transformation Leader

This role will oversee and lead the IT/digital transformation of our organization, across group companies and business units, enabling multi-fold growth across India and beyond over the next 3 years. We need to establish a solid IT/Technology foundation that supports growth and helps differentiate us in the market – positioning us as a futuristic customer-centric organization.

As the Chief Technology Officer, you will be responsible for defining the vision, roadmap, architecture, implementation of IT/digital transformation and then establishing a lean operations model enabling lean and IT ops. You will work closely with business unit leaders to help our organization become a lean and truly agile DevOps organization.

You will drive an application modernization and migration plan across the business, transforming the way we leverage technology and enable automation across the organization. Defining an integrated data management approach and building an AI-enabled business analytics capability, you will help us monetize data and leverage data for superior experience and business value creation.

While building a comprehensive security framework for our organization, this position will visualize and build customer/employee-centric experience platforms connecting the organization.

Reporting to the CEO, the CTO will give oversight and direction to IT and business leaders on strategy, standards, and opportunities for shared services and economies of scale.

Key Responsibilities:

• Develop and implement the IT & Digital transformation vision and strategy in alignment with the company's business objectives.
• Position our organization as a thought leader in industry forums and create visibility – own innovation charter across the organization.
• Advise the senior management team on emerging technologies and digital trends that are most relevant to the company's goals and evolving needs.
• Define futuristic IT architecture focused on experience-led customer/employee-centric systems – delivering a seamless omni-channel experience across sales and service.
• Lead and mentor the IT department, fostering a culture of innovation, accountability, and continuous improvement.
• AOP & IT Budget Management. Help determine capital investment parameters, priorities, and risks for enterprise-wide IT initiatives to maximize the return on investment.
• Demonstrated ability to recruit, hire, and motivate a high-performing IT team that values transparency and accountability.

Technical Requirements:

• Over 20 years of experience in IT/Tech - preferably in retail organizations or in services companies while managing end-to-end responsibilities for enterprises.
• Experience in digital transformation for enterprises – experience with retail industry preferred – spanning across business processes.
• Experience with omnichannel systems required for a new generation retailer.
• Experience across applications, infrastructure, network, and end-user IT environment operations.
• Ability to define and manage a futuristic IT architecture – spanning applications, data, and security.
• Experience in establishing an IT governance model across the organization.
• Experience in DevOps transformation.
• Experience in Process transformation.
• Exposure to AI and automation technologies.

Leadership Requirements:

• Front-line leadership and communication skills.
• Team building and team management skills.
• Deep understanding of Technology and architecture concepts – Industry trends/disruptors.

Opportunities:

• Target orientation and familiarity with service delivery constructs relevant to IT services – experience in building and managing a partner ecosystem.

Interested candidates, please share your updated resume for consideration.