
Retail Operations Manager
24 hours ago
The Assistant Store Manager is responsible for managing the day-to-day retail operations of a boutique. This involves improving commercial performance by increasing sales turnover and maximizing profitability.
Key responsibilities include exceeding sales budgets, understanding customer needs, and converting project business through interior designers and architects.
The role also involves ensuring highest degree of customer service and in-store experience, expanding HNI database, and defining strategy actions to attract new customers and old customers more often.
The ideal candidate should have 4 plus years of retail sales operational experience with luxury / Premium Brands.
They should possess strong computer and analytical skills, be organized and process-oriented, and have excellent communication and presentation skills.
Key Responsibilities:- Exceeding Sales Budget
- Understand customer needs and delight customers, above and beyond the call of duty
- Converting Project Business through Interior Designers & Architects
- Ensuring highest degree of customer service and in-store experience
- Maintaining all necessary reports , inventory and VM in line with brand guidelines.
- Expanding HNI Database - Customer data to be well collected, updated & maintained
- Defining strategy actions to attract new customers and old customers more often
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