
Store Operations Manager
2 weeks ago
Efficiently Manage Retail Experience Centre
The ideal candidate will be responsible for managing the retail experience centre, ensuring that customer experiences meet HL standards.
This involves effectively handling stock and sample audits in the showroom, maintaining high-level housekeeping and hygiene standards, and ensuring visual merchandising standards are met.
A key aspect of this role is providing excellent customer service, addressing queries and complaints in a timely manner.
Additionally, the successful candidate will need to report daily to the retail operations team and maintain all operation checklists in the experience center.
Support Sales and Client Handling
The Showroom Manager will play a crucial role in supporting sales by contributing to order closure and handling client interactions during showroom walk-throughs.
Required Skills and Qualifications
Experience and Education
- Minimum 6 months to 1 year of experience in retail store management
- At least 1 year of experience as a store manager in retail
- Furniture and Home Decor industry experience preferred
Key Skills
- Basic knowledge of MS Office, Google Docs, Sheets, Forms, etc.
- Strong understanding of store operations and SOP management
Benefits
As a Showroom Manager, you will work 6 days a week with Tuesday off, and all showroom operations will be closed on Tuesday.
OthersThe ideal candidate should have strong communication skills and be able to work well in a team environment. They should also have basic knowledge of software applications such as Microsoft Office and Google Docs.
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