Head of Retail Performance

2 days ago

Nagpur, Maharashtra, India beBeeRetail Full time ₹ 30,00,000 - ₹ 42,00,000

About the Role:

Drive overall retail performance, profitability, and growth by leading franchise operations, identifying new locations for store expansion, ensuring operational excellence, and building a high-performing retail team.

Key Areas of Responsibility:

  • Franchise & Store Expansion
    • Identify and evaluate potential properties/locations for new stores.
    • Manage franchise operations, ensuring alignment with brand standards.
    • Negotiate and finalize property lease agreements and franchise contracts.
  • Retail Operations Management
    • Oversee day-to-day retail operations across all stores.
    • Implement operational policies, SOPs, and compliance standards.
    • Monitor store performance, sales, and profitability.
  • Team Leadership
    • Lead, mentor, and manage regional/store managers and retail teams.
    • Drive training and development programs to enhance performance.
    • Foster a customer-centric culture across retail outlets.
  • Market Analysis & Strategy
    • Conduct market research to identify new business opportunities and trends.
    • Develop and execute retail expansion strategies to maximize market share.
    • Monitor competitor activities and suggest innovative solutions.
  • Financial & Performance Management
    • Drive revenue growth, cost optimization, and profitability.
    • Set performance benchmarks and regularly review KPIs.
    • Prepare and present business performance reports to management.

Requirements:

• Bachelor's or Master's degree in Business Administration, Retail Management, or related field.

• 8+ years of experience in retail operations, with at least 5 years in a leadership role.

• Strong background in franchise management and property acquisition.

• Proven ability in team handling, business expansion, and operational excellence.

• Strong analytical, negotiation, and decision-making skills.

• Excellent leadership, communication, and stakeholder management abilities.

Preferred Skills:

• Expertise in franchise and company-owned retail models.

• Strong understanding of retail market trends and customer behavior.

• Ability to drive multi-location operations with efficiency.

• Proficiency in MS Office, ERP systems, and retail management tools.

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