Customer Relationship Manager

5 days ago


Salem, Tamil Nadu, India beBeeRetention Full time ₹ 6,00,000 - ₹ 12,00,000
Customer Service Professional

We are seeking a skilled Customer Service Representative to manage customer relationships and ensure customer satisfaction.

This is a full-time role for handling customer interactions, ensuring customer loyalty, and driving business growth.

Key Responsibilities:

  • Manage customer relationships and ensure customer satisfaction.
  • Handle inbound and outbound calls, emails, and live chat from customers.
  • Maintain a deep understanding of company products and services.
  • Listen to customers and resolve issues efficiently.
  • Strong time management and multitasking abilities.
  • Excellent verbal and written communication skills.

Requirements:

  • Analytical Skills and Customer Retention expertise.
  • Strong Communication Skills.
  • Customer Experience Enhancement capabilities.
  • Excellent interpersonal skills.
  • Ability to multitask and prioritize effectively.

Benefits:

  • Fulfilling career opportunities in customer service.
  • Ongoing training and professional development.
  • A dynamic work environment with collaborative team members.

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