
Luxury Relationship Manager
2 days ago
We are seeking a proactive and detail-oriented professional to manage client relationships and ensure customer satisfaction.
The ideal candidate is customer-focused, organized, proactive, and solution-driven.
- Manage client interactions via calls, WhatsApp, email, and in-person communication.
- Provide timely, professional, and solution-oriented responses.
- Maintain accurate records of customer interactions and order details.
This is an exciting opportunity for someone with 2-4 years of experience in CRM, luxury retail, or related fields. The successful candidate will be proficient in CRM tools and MS Office, with strong communication and interpersonal skills.
Key ResponsibilitiesThe successful candidate will be responsible for:
- Building and maintaining strong relationships with customers through effective communication and issue resolution.
- Providing exceptional customer service and support to meet the needs of our clients.
- Working closely with internal teams to ensure seamless communication and collaboration.
To be considered for this role, you will need:
- 2-4 years of experience in CRM, luxury retail, or related fields.
- Proficiency in CRM tools and MS Office.
- Strong communication and interpersonal skills.
The successful candidate will have excellent problem-solving skills, be able to work under pressure, and be highly organized and motivated. If you are passionate about delivering exceptional customer experiences and have a knack for building strong relationships, we would love to hear from you
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