Effective Customer Service Liaison

2 days ago


Meerut, Uttar Pradesh, India beBeeCustomer Full time ₹ 70,00,000 - ₹ 82,50,000
Customer Service Role Overview

We are seeking a skilled and motivated Customer Service Representative to handle inbound and outbound calls, address customer inquiries, resolve issues, and ensure customer satisfaction.

  • Key Responsibilities:
  • Respond to customer queries and provide product and service information.
  • Troubleshoot problems and maintain accurate customer records.
  • Escalate complex cases to relevant departments as needed.

Essential Qualifications:

  • Proficiency in Customer Service and Support.
  • Experience in handling Customer Experience and interacting with Customer Service Representatives.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Problem-solving and conflict resolution skills.
  • High school diploma or equivalent; a Bachelor's degree is preferred.
  • Background in the healthcare industry is advantageous.

What We Offer:

  • A dynamic and supportive work environment.


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