
Effective Customer Service Liaison
2 days ago
We are seeking a skilled and motivated Customer Service Representative to handle inbound and outbound calls, address customer inquiries, resolve issues, and ensure customer satisfaction.
- Key Responsibilities:
- Respond to customer queries and provide product and service information.
- Troubleshoot problems and maintain accurate customer records.
- Escalate complex cases to relevant departments as needed.
Essential Qualifications:
- Proficiency in Customer Service and Support.
- Experience in handling Customer Experience and interacting with Customer Service Representatives.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Problem-solving and conflict resolution skills.
- High school diploma or equivalent; a Bachelor's degree is preferred.
- Background in the healthcare industry is advantageous.
What We Offer:
- A dynamic and supportive work environment.
-
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