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Customer Service Liaison

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Job Title: Customer Service Associate

At our organization, we are seeking an experienced and skilled Customer Service Associate to join our team. As a key member of our customer-facing department, you will be responsible for handling customer inquiries and resolving issues in a professional and courteous manner.

Responsibilities:
  • Provide exceptional customer service by responding to phone calls, emails, and chats in a timely and efficient manner
  • Resolve customer complaints and issues by listening actively, empathizing with customers, and offering solutions
  • Stay up-to-date on products and services offered by our company and provide accurate information to customers
Requirements:
  • 1-5 years of experience in international voice process or customer service
  • Excellent English communication skills
  • Ability to work in rotational shifts, including UK and US shifts
What We Offer:
  • Opportunity to work in a fast-paced and dynamic environment
  • Competitive compensation package
  • Comprehensive training program