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Senior Key Account Liaison
2 weeks ago
We are seeking a seasoned professional to serve as our primary contact liaison for technical questions or escalations.
- Collaborate with Support, Product Management, and other relevant teams to drive resolution.
- Help customers develop success plans, outlining critical goals and key performance indicators.
- Measure customers' achievement of these objectives and report those both internally and externally.
- Collaborate with Account management teams to secure contract renewals.
Responsibilities:
Please note that we value proactive communication, ability to multi-task, and thrive in a fast-paced environment.