Enterprise Account Strategist

2 weeks ago


Meerut, Uttar Pradesh, India beBeeCustomerSuccess Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Job Title: Enterprise Account Strategist

The primary goal of this role is to drive customer success and exceed performance targets by fostering strong relationships with key accounts.

  • Collaborate closely with Support, Product Management, and other relevant teams as the primary liaison for technical inquiries or escalations.
  • Work with clients to develop tailored success plans that outline critical objectives and measurable outcomes. Provide guidance on achieving these objectives and track progress through regular reporting.
  • Assist in identifying opportunities for expanded usage within the client's organization and help secure contract renewals with the account management team.
  • Lead pilot projects for upselling purposes and present results to key stakeholders during quarterly business reviews (QBRs) and annual business reviews (ABRs).

Key qualifications for this position include:

  • Proven track record of managing high-value accounts with a focus on delivering exceptional customer experiences.
  • Strong analytical and project management skills, coupled with excellent communication and interpersonal abilities.
  • Ability to work effectively in a fast-paced environment, juggling multiple tasks and priorities while maintaining a proactive approach to problem-solving.

This role requires someone who can thrive in an environment where adaptability, initiative, and attention to detail are essential. If you possess these qualities and are passionate about driving customer success, we encourage you to apply.



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