Customer Relationship Builder

2 days ago

Puducherry, Puducherry, India beBeeCustomer Full time ₹ 1,04,000 - ₹ 1,30,878
Customer Relationship Representative Job Description

Our team is seeking a skilled Customer Relationship Representative to join our organization. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with clients through exceptional customer service.

Job Responsibilities:

  • Respond to client inquiries in a timely and professional manner via phone, email, or other communication channels.
  • Provide solutions to client concerns and resolve any issues that may arise during the relationship-building process.
  • Identify opportunities to upsell or cross-sell relevant products or services based on client needs.
  • Maintain accurate records of all interactions with clients using CRM software.
  • Meet performance targets set by management for call handling, sales conversion rates, and other key performance indicators (KPIs).

Required Skills and Qualifications:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet productivity standards.
  • Strong problem-solving and analytical skills.
  • Proficiency in CRM software and technology tools.

Benefits:

  • Competitive salary and commission structure.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.

What We Offer:

  • A chance to work with a talented team of professionals.
  • Ongoing training and development opportunities.
  • A collaborative and inclusive work culture.

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