Manager - Agency Business Associates

2 days ago

Puducherry, Puducherry, India Tata AIA Life Insurance Full time
Job Description

A Position Overview

Position Title

- Team Leader

Department

- Sales

Level/ Band

- NA

B Role Summary

- Recruit, onboard, and train new agents to ensure they have the necessary skills and knowledge to succeed.
- Provide ongoing coaching, mentoring, and performance feedback to agents to help them achieve their sales goals.
- Foster a collaborative and positive team culture that encourages professional development and high performance.

C Key Result Areas

Team Leadership

- Recruit, onboard, and train new agents to ensure they have the necessary skills and knowledge to succeed.
- Provide ongoing coaching, mentoring, and performance feedback to agents to help them achieve their sales goals.
- Foster a collaborative and positive team culture that encourages professional development and high performance.

Sales and Business Development

- Develop and execute strategic plans to drive agency growth and achieve sales targets.
- Identify new business opportunities, market trends, and potential client segments to expand the agency's client base.
- Collaborate with agents to develop and implement effective sales strategies and techniques.

Training and Development

- Conduct regular training sessions and workshops to enhance agents product knowledge, sales skills, and customer service abilities.
- Provide guidance on effective prospecting, lead generation, and client relationship management.
- Stay updated on industry trends and changes to ensure agents are well-informed and equipped to address client needs.

Performance Management

- Set clear performance expectations and goals for agents, regularly monitoring and evaluating their progress.
- Analyze sales data and performance metrics to identify areas for improvement and take corrective actions as needed.
- Recognize and reward top-performing agents to motivate and incentivize excellence.

Client Relationship Management

- Build and maintain strong relationships with key clients and stakeholders to promote client retention and satisfaction.
- Address client concerns, resolve issues, and ensure a high level of customer service is delivered by agents.

Reporting and Analytics

- Prepare regular reports and presentations on agency performance, sales trends, and growth opportunities.
- Analyze data to make informed decisions and recommendations for enhancing agency operations and strategies.

D Skills Required

Technical

- NA

Behavioral

- Team leadership
- Sales strategy
- Performance management
- Client relationship management
- Training
- Business development

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