Regional Operations Leader

18 hours ago

Thrissur, Kerala, India beBeeRegional Full time ₹ 31,71,200 - ₹ 40,18,400

Our organization is seeking a seasoned Regional Demand Operations Manager to spearhead standardized service delivery, compliance, and operational excellence.

The role will serve as the first point of contact for demand operations outside of Pakistan, ensuring alignment with global corporate standards. Key responsibilities include managing procurement and finance processes, overseeing vendor performance, and acting as an escalation point for localized IT and service issues.

  • Act as the liaison between local business SPOCs/vendors and central IT teams.
  • Ensure local IT services (internet, telecom, printers, etc.) are standardized under corporate control.
  • Oversee procurement processes, ensuring PRs/POs are created and processed accurately.
  • Coordinate with finance teams to validate, approve, and process invoices on time.
  • Ensure compliance with local/regional regulations, including contract and legal requirements.
  • Align regional IT setups with global standards and processes.
  • Provide troubleshooting and coordination support for non-standard applications and issues.
  • Act as the escalation point for SPOCs facing complex IT/service challenges.
  • Support contract management and monitor vendor performance.

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