
Fintech Technical Specialist
5 days ago
About the Role
As a Product Support Engineer, you will be a trusted technical advisor to our banking and fintech customers. This is a hands-on, cross-functional role requiring deep technical expertise, problem-solving acumen, and a customer-first mindset.
Key Responsibilities:
- Providing exceptional technical support to clients, ensuring timely and effective issue resolution.
- Collaborating with cross-functional teams to drive product development and enhance customer experience.
- Staying up-to-date with industry trends and emerging technologies to inform product strategy and improve customer value.
Requirements:
- Deep technical expertise in software development, cloud infrastructure, and cybersecurity.
- Excellent problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
- Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
Benefits:
- Competitive compensation and benefits package.
- Opportunities for professional growth and development, including training and mentorship programs.
- A dynamic and supportive work environment that values collaboration and innovation.
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