Luxury Sales Coordinator Specialist
7 hours ago
The Leela Palaces, Hotels and Resorts is a leading luxury hospitality brand in India. With over three decades of experience, we have been delighting guests with unparalleled luxury in captivating environs, ensconced in the lap of nature, wrapped in the graciousness of Indian hospitality.
Our headquarters are based in Mumbai, where we operate thirteen award-winning properties across major cities and leisure destinations in India. Our flagship hotel is located in New Delhi, Bengaluru, Chennai, Udaipur, Jaipur, Gurugram, East Delhi, Mumbai, Gandhinagar, Kovalam, and Ashtamudi. We are excited to announce the upcoming opening of our latest property in Hyderabad.
The Leela has a strong pipeline of future projects, each celebrating its unique location, art, culture, and cuisine through thoughtful services, celebratory rituals, and immersive experiences. We were voted the World's Best Hotel Brand twice in a row by Travel + Leisure, USA, and featured in the top 3 World's Best Hotel Brands in 2024.
Why Choose The Leela?- Award-Winning Brand: Join a brand recognized as one of the World's Best Hotel Brands for two consecutive years.
- Commitment to Excellence: Be part of a team dedicated to providing the highest standards of service and hospitality.
- Innovative Environment: Encourage creativity and innovation, ensuring we stay at the forefront of luxury hospitality.
- Career Growth: Benefit from our strong pipeline of future projects and opportunities for career advancement within The Leela and our global alliances.
- Cultural Experiences: Engage with the rich cultural tapestry of India, bringing unique and authentic experiences to our discerning guests.
This role includes assisting the sales team, playing a crucial part in the department's success by providing administrative support, prospecting new clients, and managing existing accounts. Key duties include scheduling appointments and meetings, updating client information, creating proposals and contracts, and monitoring sales reports while tracking overall sales activities.
Responsibilities- Assist the sales team in generating leads, preparing sales proposals, and conducting market research to identify potential business opportunities.
- Manage and coordinate events, meetings, and conferences, ensuring all arrangements are in place.
- Handle administrative tasks such as managing calendars, scheduling appointments, and maintaining sales records and reports.
- Effectively communicate with guests, colleagues, and other departments to ensure seamless coordination and execution of sales activities.
- Monitor market trends and competitors to identify opportunities and challenges within the luxury hospitality industry.
- Proficiency in using customer relationship management (CRM) software and other sales and communication tools.
- Assist in achieving sales targets and revenue goals set by the management.
- Ensure daily pick-up updates are sent.
- Compile and distribute the DSR report daily.
- Collate and distribute a comprehensive DSR report each week.
- Collect and share the team's sales call plan for the upcoming week.
- Prepare and share MICE updates on a weekly basis.
- Send MICE updates to the respective DOSMs every Monday, Wednesday, and Friday.
- Gather and submit data specific to each hotel.
- Consolidate a comprehensive DSR for the month.
- Update and review the month-end data for accounts and contacts in SFA.
- Bachelor's degree and/or Hotel Management skills.
₹ 8,00,000 - ₹ 12,00,000 per annum.
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