Customer Service Representative Position

9 hours ago

Kolkata, West Bengal, India beBeeCustomer Part time ₹ 3,00,000 - ₹ 6,00,000
Job Summary

We are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service.

About the Role

This is a full-time position that involves working in a fast-paced environment with a focus on delivering excellent customer experiences. You will be required to work a rotational shift pattern, including evenings and nights, and may be required to work overtime during peak periods.

Key Responsibilities
  • Provide timely and effective responses to customer inquiries via phone, email, and other channels.
  • Resolve customer complaints and issues in a professional and courteous manner.
  • Work collaboratively with internal teams to resolve complex customer issues.
  • Maintain accurate records of customer interactions and issue resolutions.

Requirements

To be successful in this role, you will need to have:
  • A strong customer service background with experience in handling customer complaints and issues.
  • Excellent communication and interpersonal skills.
  • The ability to work effectively in a team-based environment.
  • Strong problem-solving skills and attention to detail.

Benefits

This role offers a range of benefits, including:
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and fast-paced environment.
  • A collaborative and supportive team culture.

What We Offer

We offer a range of benefits and perks, including:
  • A flexible working arrangement to support your work-life balance.
  • A range of employee discounts and rewards.
  • Access to ongoing training and development programs to help you grow in your career.

Contact Us

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application today. We look forward to hearing from you

  • Customer Service Representative Position

    24 hours ago

    Kolkata, West Bengal, India beBeeCustomerService Full time ₹ 19,000 - ₹ 23,000

    Customer Service RoleWe are seeking a Customer Service Representative to join our team at an exciting organization.The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment with minimal supervision. Responsibilities include:Responding to customer inquiries via phone or email on a timely basisProviding...

  • Customer Service Representative

    1 week ago

    Kolkata, West Bengal, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,50,000

    Customer Service RepresentativeWe are seeking a highly motivated and customer-centric individual to join our team as a Customer Service Representative.This role requires strong communication skills, patience, and a willingness to learn. As a fresher, you will be trained to handle customer queries, resolve issues, and ensure a positive customer...

  • Customer Service Representative

    4 hours ago

    Kolkata, West Bengal, India beBeeProblemSolving Full time US$ 40,000 - US$ 80,000

    Customer Service Representative Opportunity">We are seeking a highly motivated and customer-focused individual to fill a Customer Service Representative role. In this position, you will serve as the first point of contact for our customers, responsible for delivering exceptional service, resolving issues, and ensuring a positive customer experience across...

  • Customer Service Representative

    2 weeks ago

    Kolkata, West Bengal, India beBeeCustomerService Full time ₹ 1,30,000 - ₹ 1,80,000

    Job Title:Customer Service RepresentativeWe are seeking a Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients.About the Role:This is an excellent opportunity for someone who is passionate about helping others and wants to build a successful career in...

  • Customer Service Representative

    1 week ago

    Kolkata, West Bengal, India beBeeCustomer Full time ₹ 43,20,000 - ₹ 61,20,000

    Job Title: Customer Service RepresentativeAbout the PositionWe are seeking motivated professionals with excellent communication skills to provide exceptional customer experiences. In this role, you will be the primary point of contact for our clients, ensuring every interaction is handled with care and professionalism.Key Responsibilities:Handle customer...

  • Customer Service Representative

    1 week ago

    Kolkata, West Bengal, India NIIT Full time

    Exciting Opportunity for Freshers and Graduates: Join Our Night Shift Customer Service Team Join NIIT as a Customer Service Representative Location: Sector V, Salt Lake, Kolkata Shift: Night Shift (one-way cab support) About Us NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements....

  • Customer Service Representative

    2 weeks ago

    Kolkata, West Bengal, India NIIT Full time

    Exciting Opportunity for Freshers and Graduates: Join Our Night Shift Customer Service Team Join NIIT as a Customer Service Representative Location: Sector V, Salt Lake, Kolkata Shift: Night Shift (one-way cab support)About UsNIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The...

  • Customer Service Representative

    2 days ago

    Kolkata, West Bengal, India Teleperformance (TP) Full time ₹ 2,76,000 - ₹ 28,00,000 per year

    Job Title: Customer Service Representative - International E-commerce (Chat&Voice)Location: KolkataWorking days: 5.5days (24x7 rotational shifts)Job Description:We are hiring "Customer Service Representative" to support a leading "International E-commerce brand". The role involves handling customer queries and concerns through "Chat & Voice."Key...

  • Customer Service Representative

    1 week ago

    Kolkata, West Bengal, India beBeeCustomer Full time ₹ 10,00,000 - ₹ 15,00,000

    Job SummaryWe are seeking a motivated professional to fill the role of Customer Service Representative. As part of our team, you will drive sales growth, manage key accounts, and promote products to increase market share.Your Key Responsibilities:Foster a positive attitude to build an efficient organization.Achieve sales targets within the respective...

  • Customer Service Representative Opportunity

    1 week ago

    Kolkata, West Bengal, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 12,00,000

    Customer Service Representative OpportunityWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service by responding to customer inquiries via email, chat, and phone.About the Role:This is an excellent opportunity for...