Customer Service Liaison

2 days ago


Navi Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 15,00,000 - ₹ 28,00,000

Key Responsibilities:

  • Contact customers to respond to their inquiries and resolve any issues they may be experiencing with our products or services.
  • Communicate product information, features, and benefits to customers to ensure they have a clear understanding of what we offer.
  • Act promptly and professionally in resolving customer complaints and concerns, aiming to exceed customer expectations and build trust in our brand.
  • Maintain accurate records of customer interactions to help us improve our service delivery and identify areas for growth.
  • Achieve and maintain high levels of customer satisfaction and loyalty by meeting quality standards and responding to customer feedback in a timely manner.
Required Candidate Profile
  • Work collaboratively with our teams to enhance the overall customer experience, sharing best practices and ideas to continuously improve our service offerings.


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