Expert Network Operations Specialist II

7 days ago


Hyderabad, Telangana, India Syniverse Full time

Syniverse, the world's most connected company, is seeking a highly skilled Network Operations Specialist II to lead technical projects and initiatives within our Network Operations department.

This role is a critical part of our team, responsible for special projects, new business initiatives, and evaluating existing work procedures within NetOps. The successful candidate will work closely with product and project teams to support initiatives and address customer issues, problems, and concerns of a technical nature.

Key responsibilities include assisting NetOps personnel in monitoring systems, applications, and networks, assisting with technical training and customer services training and documentation, and identifying and addressing potential system deficiencies and failure patterns.

Requirements for this role include a management skill set with one year of supervisory experience within a technical environment, experience in a customer support function, strong interpersonal and written and oral communication skills, and strong LINUX/UNIX experience. A background in a fast-paced multitasking technical and administrative environment is also essential.

We offer a competitive total compensation package, flexible and remote work options, and a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture. At Syniverse, diversity, equity, and inclusion are crucial to our success as a global company, and we seek to recruit, develop, and retain the most talented people who want to help us connect the world.



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