L3 Network Operations Specialist
7 days ago
Reliance Jio Infocomm Limited seeks a highly skilled Network and Security Operations professional to join its team.
The ideal candidate will possess expert-level knowledge of network devices, including routers, switches, load balancers, and WAN accelerators. They will also have in-depth experience with security devices, such as firewalls, IDS, and IPS.
The Network and Security Operations Manager will be responsible for providing 24x7 operational support for network components, configuration, management, and troubleshooting expertise. They will also be responsible for maintaining Service Level Agreement (SLA) or Operational Level Agreement (OLA) of highest standards and Turn-Around Time (TAT) as agreed.
Key Responsibilities:
- Building, deploying, configuring, managing, and troubleshooting LAN/WAN networks using the skills mentioned.
- Providing advance-level support to ensure that SLA/OLA/TAT parameters are met.
- Maintaining knowledge of other Infrastructure components, such as AD/LDAP/AAA/Radius, NTP, Domain Name Service (DNS), Logging Servers, etc.
- Coordinating repairs, replacements, patches, or upgrades of hardware/software with third-party vendors/OEMs.
- Assisting in troubleshooting connectivity failures impacting services like Monitoring, Backup, etc.
Requirements:
- Technical OEM certifications for Network & Security products or technologies.
- Knowledge or experience of using Enterprise Service Management tools.
- Exposure to technologies like Cisco ACI, FTD firewalls, load balancers.
- Demonstrated problem-solving skills, strong conceptual and analytical skills, and ability to work as an effective team member.
Who Can Apply?
- B.E./B.Tech in Electronics/Computers/IT/Electronics & Telecommunication or other relevant streams.
- Experience of 3 to 6 years in the field of IT infrastructure projects & operations, preferably in Data Centers, Large IT Setup, Mission Critical IT Infrastructure in Telecom/Banking/etc.
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